Claude Certified Architect — Foundations · Free practice question 7 of 10
Routing scarce human review capacity
Your contracts-review pipeline flags clauses that may need human escalation. Reviewer capacity is roughly 8% of the daily volume — anything more sits in the queue for days. Which routing rule maximizes the value of that 8% reviewer capacity?
- A.Random sample 8% of all flagged clauses.
- B.Always route the first 8% of the day's clauses; cap at that and skip the rest.
- C.Route the clauses where Claude's confidence is lowest, regardless of severity.
- D.Route the highest-severity clauses where Claude's confidence is below a threshold — high severity AND low confidence.
Show answer and explanation
Correct answer: D. Route the highest-severity clauses where Claude's confidence is below a threshold — high severity AND low confidence.
Why: Scarce reviewer time should hit the intersection of "mistake matters most" and "mistake is most likely." That is high severity AND low confidence. Pure low-confidence routing dilutes attention on low-stakes items; random or first-N strategies don't use the model's signal at all.
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