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Claude Certified Architect — Foundations · Free practice question 10 of 10

Shadow-mode rollout for prompt changes

You are about to ship a major change to your support-classification prompt. Engineering and product agree the change is right, but no one wants to risk a regression hitting all users. The team has logging on classification accuracy with a roughly one-day lag. Which rollout strategy fits these constraints best?

  1. A.Replace the prompt all at once, since the team agrees the change is right.
  2. B.Run the old and new prompts in shadow mode (both run, only the old is acted on) for one day, compare metrics, then cut over.
  3. C.Make the prompt configurable per user and let users opt in.
  4. D.Run the new prompt on 50% of traffic immediately; if metrics look fine, expand to 100% the next day.
Show answer and explanation

Correct answer: B. Run the old and new prompts in shadow mode (both run, only the old is acted on) for one day, compare metrics, then cut over.

Why: Shadow mode is the lowest-risk option: no user is exposed to the new prompt's outputs until you have confirmed metrics match, which fits the one-day measurement window. Canary or 50% rollouts expose real users to potential regressions before metrics arrive; opt-in selection is biased.

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