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AWS Cloud Practitioner (CLF-C02) · Free practice question 11 of 12

Basic Support included plan

A student opening a new AWS account wonders which AWS Support plan is included for all customers at no additional cost. Which plan is it?

  1. A.Business Support+
  2. B.Enterprise Support
  3. C.Basic Support
  4. D.Unified Operations
Show answer and explanation

Correct answer: C. Basic Support

Why: Basic Support is included for all AWS customers and provides 24/7 customer service for account and billing questions, documentation, whitepapers, AWS re:Post, AWS Health, and Trusted Advisor core checks. Business Support+, Enterprise Support, and Unified Operations are paid plans that add technical support from AWS experts.

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